Concierge helps event teams improve their guest experience using text messaging.
Our customers are enterprises that deliver exceptional guest experiences.
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Concierge enables your event team to text with event guests so your team saves time and your guests stay focused on the event.
Concierge enables your event team to send scheduled and ad hoc text messages so your guests are up-to-date on the latest from your event.
Our team offers optional live event support to manage your lists, messages, and guest responses and help you stay focused on hosting your guests. Think of it like an air traffic controller for your event communication.
Everything you need to centralize and simplify your guest communication.
Dedicated event phone number
A texting hotline so anyone can reach your team. No need to give out your personal number.
Lists and contacts
Manage messaging to different tracks e.g. hosts, VIPs, etc. No need to try to add numbers to your phone.
International messaging
Concierge supports texting to over 200 countries.
One-to-one text messaging
Anyone on the team can text with guests.
No WiFi required
Works anywhere there’s cell coverage.
Shared Inbox
Never miss a message.
Integrations
Concierge integrates with a variety of event platforms.
Mobile-friendly web app
Nothing to download for your team or your guests.
Reporting
Concierge provides customized reporting based on your event type.
Notifications
Get updates via text, email, or Slack when guests sends a message.
Scheduled SMS updates to groups
Get your communication plan dialed in before the event starts. Easily change or cancel scheduled messages up until the last minute.
Live Support
A real person from Concierge is available to help your team (remotely via chat/phone/text/Slack or in-person) during your event – adding contacts, managing lists, sending/updating scheduled messages – anything to ensure your guest communication is on point.
“I’ve already heard from guests that the texts were helpful as they got off the plane!”
“Having you there supporting us throughout the event was incredibly helpful as our schedule kept changing.”
“Getting the texts during the event is reassurance to our guests that everything is organized… it’s right there on my phone.”
"Concierge was a huge success and was such a great way to communicate with our different groups on site… It was incredibly effective and we got great feedback on it.”
“We got amazing feedback about the texts. It was super helpful, especially for coordinating departures.”
“Concierge saved us a ton of time communicating the event schedule and logistics and enhanced the event experience for our guests. The Concierge team was on point with support throughout the event so we could stay focused on hosting.”
“Concierge is so awesome and easy to use for all events. Being able to pre-schedule messages and separate attendees into different lists is a game changer! Guests love the reminders on location, timing, attire, and all other needed info in a quick text message. Will definitely use Concierge as a tool for all events and group trips moving forward!”
“I had such a great experience using the Concierge platform for our project... We had nothing but stellar reviews and compliments from all of our guests. We also appreciate your help during the hectic event!”
We understand how important timely communication is for your events, especially when things change. We thrive on supporting fast-paced event teams and love making products that just work.
Learn how Concierge can help your team level up guest communication at your next event.
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