Concierge

Event messaging platform

Deliver high-touch guest support at every event

Concierge enables event teams to schedule timely text updates, answer questions in real-time, and send targeted messages when plans change. Guests can reply without downloading an app, and your team keeps personal numbers private.

Skiers on a snowy alpine slopeCoastal town with terracotta rooftopsAerial view of a golf course

Loved by world-class enterprise event teams

AmazonAnheuser-BuschBMW
CiscoHiltonPepsiCo
How Concierge works

Everything your team needs to stay coordinated on site

Concierge brings guest conversations, message history, and team assignments into one shared inbox. Easily see what’s been handled and what needs attention.

Broadcast

Keep guests on schedule, even as plans change

Plan event texts in advance or send ad-hoc updates to the guests who need it most. Share arrival and transportation details, lineup changes, ticket instructions, and details on what happens next.

Learn more
Broadcast composer and guest text thread over a mountain landscape
Shared inbox

Give guests a direct line to your event team

Guests text a dedicated event number instead of visiting a help desk. Replies go to one shared inbox, where your team can coordinate replies and keep personal numbers private.

Learn more
Inbox dashboard and guest chat thread over a racetrack
Personal guide

Share details guests need, before they ask

Create a branded event page for each guest that includes a personalized itinerary, event FAQs, and useful links.

Learn more
Personalized guest schedule mobile view over a golf course
Testimonials

Don't take our word for it. Here's what event managers have to say.

Reliable SMS support

“Concierge was a 10/10 experience across the board. We wouldn't hesitate to work with them again and highly recommend their services to anyone looking for a reliable, high-touch SMS solution.”

Elliot Marach

Producer

Empire Entertainment

Empire Entertainment logo

Better than an event app

“Concierge helps us communicate beyond what we can do with event apps and the team is super responsive to our requests. I highly recommend Concierge for any corporate event team.”

Brad H.

Associate Director,

Commercial Services

Portrait of Brad H.

Timely, targeted messaging

“Concierge is so awesome and easy to use for all events. Being able to pre-schedule messages and separate attendees into different lists is a game changer! Guests love the reminders on location, timing, attire, and all other needed info in a quick text message. Will definitely use Concierge as a tool for all events and group trips moving forward!”

Danielle Marks

Director, Events & Hospitality

Genesco Sports Enterprises

Portrait of Danielle Marks holding a football

Elevated experience

“Concierge helped us deliver a truly elevated experience, and it has become a must-have for our team.”

Whitney Lemmon Taylor

Project Manager

SpringTide Ventures

Portrait of Whitney Lemmon Taylor

On-site ease

“Concierge has truly transformed the way my team executes events. The platform itself is very user-friendly and intuitive which matters tremendously when managing events on site in high-speed environments. Concierge has elevated our event experiences and become an essential part of how we operate as a team.”

Erin McClain

Account Coordinator

Czarnowski Collective

Portrait of Erin McClain

Premium guest support without another app

Plans change. Guests need answers. Concierge gives fast-paced event teams a simple way to send timely communication and connect guests to the right people.