Concierge
Texting for Tournaments

Keep players and guests informed on and off the course

Concierge is a dedicated event texting number and shared inbox for your tournament team. Send timely updates, handle last-minute changes, and provide one-to-one support—without relying on personal phones.

Built for tournament-day operations

Hosting a successful golf tournament is like getting a birdie: it requires skill, focus, and maybe even a bit of luck. You need to manage diverse player skillsets (and personalities), keep your clients happy, and ace logistics like catering and transportation. Here are a few ways Concierge customers use the platform during their tournaments:

Send real-time map pin locations for transportation

Event teams use Concierge to send the location of buses and shuttles so it's easy for guests to navigate to transportation when they're preparing to leave the hotel in the morning or wrapping up their round of golf in the afternoon.

Keep guests engaged with tournament updates

Event teams send daily texts about tee times, which foursomes are playing together, and the latest tournament scores. Texting is especially helpful as details of groupings can change last minute as individual guest plans shift.

Support one-to-one guest requests via text message

Event teams use their Concierge event phone number to provide a “digital hospitality desk” and deliver next-level guest support via texting. That way, anyone on the event team can support guest requests while the team is on the go.

Before the Event

Set expectations early

  • Parking and arrival instructions
  • Tee times, pairings, and day-of reminders
  • Sponsor/VIP communications from a single number
During Play

Stay calm when plans change

  • Weather delays and safety instructions
  • Shuttle updates and on-course logistics
  • One-to-one guest support via shared inbox
After the Round

Finish strong

  • Awards timing and location changes
  • Merch pickup and transportation reminders
  • Post-event follow-ups and thank-yous
Get Started

Launch a tournament texting plan your team can execute.

We’ll help map your touchpoints, build list segments, and set up your event number so you can communicate clearly from day one.