Schedule a CallSegment communications by audience and role.
Send targeted updates to VIPs, employees, partners, and speakers—so each group gets the right message at the right time.
For Enterprise
Keep stakeholders informed—without adding another app
Concierge is a dedicated event texting number and shared inbox for enterprise event teams. Send timely updates, handle last-minute changes, and provide one-to-one support—without relying on personal phones.
Loved by world-class event teams
Why Concierge
Built for enterprise event operations
Enterprise events often involve multiple audiences, strict expectations, and high-touch logistics. Texting gives your team a fast, reliable channel that guests already use—especially when plans change.
“Concierge helps us communicate beyond what we can do with event apps and the team is super responsive to our requests. I highly recommend Concierge for any corporate event team.”
Keep information secure and off personal phones.
Use a dedicated event number and shared inbox so communication stays with the team, not tied to individual devices.
Deliver white-glove support with a shared inbox.
Provide one-to-one guest support via text so anyone on the team can handle requests quickly while you’re on the move.
Keep stakeholders informed without adding another app.
Guests already have text messaging. Concierge gives your team a dedicated event texting number so you can send timely updates without asking anyone to download software.
Handle last-minute changes from one number.
When plans shift, update guests fast with room changes, start times, and venue directions—so your team isn’t fielding the same questions all day.
Coordinate VIP and speaker communications.
Send registration details, arrival instructions, and agenda reminders from a single event number instead of scattering messages across personal phones.
Before the event
Set expectations early
Get stakeholders aligned before they arrive—with registration details, agenda reminders, and VIP communications from one dedicated event number.
Registration details and arrival instructions.
Set expectations early with registration details and arrival instructions so stakeholders know where to go before they land on site.
Agenda reminders and session logistics.
Send agenda reminders and session logistics in advance so employees, partners, and speakers stay aligned without another app.
VIP and speaker communications from one number.
Keep VIP and speaker communications on a dedicated event number and shared inbox so the right teammates can respond without using personal phones.
During the event
Stay calm when plans change
Enterprise events involve multiple audiences and high-touch logistics. Texting gives your team a channel guests already use—especially when the program shifts.
Room changes and updated start times.
When the program shifts, broadcast room changes and updated start times to the right audience so guests stay on schedule.
Transportation updates and venue directions.
Share transportation updates and venue directions from your event number so high-touch logistics stay clear in the moment.
One-to-one attendee support via shared inbox.
Anyone on the team can handle one-to-one attendee requests from the shared inbox while you’re on the move.
After the event
Finish strong
After the program, use Concierge for departure reminders and last-call updates, then send surveys, follow-ups, and thank-yous. Keep next steps and ongoing communications on the same event number your stakeholders already know.
Testimonials
Don’t take our word for it. Here’s what some of our happy customers are saying about Concierge
“We used Concierge to text with guests at our big summer meeting. Being able to schedule text messages in advance saved us a ton of time while on site at the event.”
Mark
Event Production Manager
“Concierge saved us a ton of time communicating the event schedule and logistics and enhanced the event experience for our guests. The Concierge team was on point with support throughout the event so we could stay focused on hosting.”
Max
Event Project Manager
“Concierge is so awesome and easy to use for all events. Being able to pre-schedule messages and separate attendees into different lists is a game changer! Guests love the reminders on location, timing, attire, and all other needed info in a quick text message. Will definitely use Concierge as a tool for all events and group trips moving forward!”
Danielle
Sr. Manager, Events & Hospitality
“Concierge was a huge success and was such a great way to communicate with our different groups on site… It was incredibly effective and we got great feedback on it.”
Naomi
Event Manager
“Concierge was a game changer for us with the quick communication to our attendees about things like updated travel due to weather and for collecting attendee survey responses.”
Carrie A.
Meeting & Events Partner
Launch an enterprise texting plan your team can execute.
We’ll help map your touchpoints, build list segments, and set up your event number so you can communicate clearly from day one.
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