Concierge
Texting for Festivals

Keep festival-goers updated as schedules shift in real time

Concierge is a dedicated event texting number and shared inbox for your festival team. Broadcast stage changes, share gate and transit updates, and support one-to-one requests—without relying on personal phones.

Built for festival-day operations

Festivals move fast—sets shift, weather rolls in, and crowds need clear direction. Texting gives your team a channel guests already use so you can keep everyone informed without chaos.

Broadcast updates to the right group—instantly

Send targeted messages to segmented lists (VIPs, attendees, artists, volunteers, staff) so the right people get the right info when schedules change.

Handle last-minute changes without chaos

When plans shift, update guests fast with clear instructions—where to go, what’s next, and when to arrive—so your team isn’t fielding the same questions all day.

Support one-to-one guest requests via text

Guests can text back for help. Your team responds from a shared inbox—no one needs to share personal phone numbers.

Before Gates Open

Set expectations early

  • Arrival windows, parking, and entry details
  • Schedule previews and must-see reminders
  • VIP and volunteer communications from one number
During the Festival

Stay calm when plans change

  • Stage changes, delays, and weather alerts
  • Shuttle, rideshare, and meeting point updates
  • One-to-one guest support via shared inbox
After the Show

Finish strong

  • Departure and transit reminders
  • Lost-and-found and follow-up messaging
  • Thank-yous and next-year save-the-dates
Get Started

Launch a festival texting plan your team can execute.

We’ll help map your touchpoints, build list segments, and set up your event number so you can communicate clearly from day one.