Broadcast itinerary updates without group chats
Send schedule reminders, meeting points, and last-minute changes from a dedicated event number—so guests get what they need without exposing personal phone numbers.
Concierge is a dedicated event texting number and shared inbox for your travel program team. Send timely updates, coordinate transportation, and provide one-to-one support—without relying on personal phones.
Incentive travel programs have moving parts across airports, hotels, venues, and activities. Guests expect white-glove communication—especially when schedules change. Here are a few ways teams use Concierge to keep everything running smoothly:
Send schedule reminders, meeting points, and last-minute changes from a dedicated event number—so guests get what they need without exposing personal phone numbers.
Text out shuttle timing, gate changes, and map pins for pickups so guests can navigate confidently—especially when plans shift on the fly.
Use a shared inbox so anyone on the team can respond quickly to guest questions and special requests while you’re moving between venues.
We’ll help map your touchpoints, build list segments, and set up your event number so you can communicate clearly from day one.