Concierge
Texting for Activations

Keep guests informed and supported on game day

Concierge is a dedicated event texting number and shared inbox for team and venue operations. Send timely updates, handle last-minute changes, and provide one-to-one support—without relying on personal phones.

Built for game-day operations

Game days move fast. Texting gives your team a reliable channel guests already use—so you can share updates, reduce confusion, and handle requests quickly when plans change.

Broadcast real-time updates to guests and VIPs

Send schedule changes, entry details, and live updates from a dedicated team number so communication stays clear and centralized.

Keep communications controlled and on-brand

Use a shared inbox so the right staff can respond quickly while messaging stays consistent and off personal phones.

Provide one-to-one guest support via text

Turn texting into a digital hospitality desk so your team can handle requests on the go—without radios, scattered channels, or group chats.

Pre-Game

Set expectations early

  • Arrival instructions and entry details
  • Parking guidance and wayfinding
  • VIP and suite communications from one number
During the Event

Stay calm when plans change

  • Timing changes and in-venue updates
  • Transportation and meeting point updates
  • One-to-one guest support via shared inbox
Post-Game

Finish strong

  • Departure reminders and pickup locations
  • Lost-and-found and follow-up messaging
  • Thank-yous and next steps
Get Started

Launch a game-day texting plan your team can execute.

We’ll help map your touchpoints, build list segments, and set up your event number so you can communicate clearly from day one.