Hosting your next hospitality event just got easier with Concierge

Trusted by companies like Cisco, Pepsico, and Nationwide,
Concierge is the stress-free communication platform
that world-class corporate event teams use to deliver
 a premium event communication experience for their attendees. 

It is time to upgrade your event comms

Your corporate events are premium flagship events. As an event team, you do everything you can to treat your corporate events as the premium, marquee events that they are. So, why is it that event communications are so often left to chance?

At Concierge, we believe that exceptional communication is the cornerstone of a great event. That’s because if guests aren’t aware of what’s happening or feeling like they have to ask questions, they can’t get the full benefits of your event.

That’s why our software helps world-class event teams deliver that same level of polish and finesse to your communication just like every other detail of your events (venues, lodging, meals, transportation, speakers and entertainment.)

Effortless event communication without all last-minute stress 

Here are ten ways Concierge is better than the status quo. 

  • You don’t need to give out your personal cell number
  • Your guests get all of the advantages of an event app without having to download anything on their smartphone
  • You don’t need to group text people or put them in a noisy WhatsApp thread
  • You can schedule your communications before you get on-site (before things get hectic)
  • Your whole team can see and reply to guest conversations in one place
  • Team members who are not on-site can help answer guest questions
  • You don’t need to staff a hospitality desk
  • You can easily update everyone if the schedule changes
  • You have access to full-time live support from our team during your event
  • It’s easy to use, it’s designed for event teams, and it just works.

Don’t take our word for it.
Here’s what some of our happy customers are saying about Concierge

“Concierge saved us a ton of time communicating the event schedule and logistics and enhanced the event experience for our guests. The Concierge team was on point with support throughout the event so we could stay focused on hosting.”

Max L.
Max
Event Project Manager

“Concierge is so awesome and easy to use for all events. Being able to pre-schedule messages and separate attendees into different lists is a game changer! Guests love the reminders on location, timing, attire, and all other needed info in a quick text message. Will definitely use Concierge as a tool for all events and group trips moving forward!”

Danielle M.
Danielle
Sr. Manager, Events & Hospitality

"Concierge was a huge success and was such a great way to communicate with our different groups on site… It was incredibly effective and we got great feedback on it.”

Naomi Ratner Oshry portrait
Naomi
Event Manager

How Concierge helps event teams deliver a premium guest experience 

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Send real-time directions and pins

Get all of your real-time event communications planned and scheduled in advance in Concierge. This way, guests always know the locations of buses, up-to-date venue information, and what’s happening next. You can focus your time at the event on managing all of the day-of items that emerge, like managing vendors, supporting guests, and solving any problems that come up.  

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Schedule messages in advance to send at key moments during your event

No more sticky notes, phone alarm clock reminders, and calendar invites to send specific messages at specific times. Once you learn that your guest is landing at a certain time, you can schedule a message so that the guest receives a personalized message informing them upon arrival. It’s truly set-it-and-forget-it.

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Manage guest communication remotely

Say goodbye to staffing an in-person hospitality or registration desk. It is a pain for staff, and most attendees find it annoying to have to stop by to ask questions. Instead, event teams use their dedicated Concierge event phone number to provide a "digital hospitality desk" and deliver next-level guest support. That way, anyone on the event team can support guest requests while the team is on the go.

“I heard from our guests that the text updates were helpful as soon as they got off the plane!”

Marisa Madia portrait

Marisa Madia • Event Manager

See Concierge in action

Learn how Concierge can help your team level up guest communication at your next event.

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