Schedule a CallReach attendees, donors, and volunteers quickly.
Send targeted updates to different groups so everyone stays informed without noisy group chats or long email threads.
For Non-Profits
Keep supporters informed—before, during, and after your event
Concierge is a dedicated event texting number and shared inbox for non-profit event teams. Send timely updates, handle last-minute changes, and provide one-to-one support—without relying on personal phones.
Non-profit event teams use Concierge to keep attendees, donors, and volunteers informed
Why Concierge
Built for non-profit event operations
Non-profit events often involve multiple audiences, high expectations, and tight timelines. Texting gives your team a fast, reliable channel that guests already use—especially when plans change.
“Concierge was a game changer for us with the quick communication to our attendees about things like updated travel due to weather and for collecting attendee survey responses.”
Increase attendance and reduce friction.
Use scheduled reminders for registration, arrival, and key moments so guests feel taken care of—and your team fields fewer questions.
Support one-to-one requests via text message.
Use a shared inbox as a digital help desk so anyone on the team can respond fast—without relying on personal phones.
Keep communications off personal phones.
A dedicated event texting number and shared inbox keep supporter conversations with the team, not tied to individual devices.
Handle last-minute changes without chaos.
When run-of-show timing shifts, update guests with room changes and wayfinding help so your team isn’t repeating the same answers.
Need-based pricing for select nonprofits.
Concierge offers free or need-based pricing for a select number of nonprofit organizations each year.
Before the event
Set expectations early
Get supporters aligned before they arrive—with registration confirmations, arrival details, and volunteer assignments from one dedicated event number.
Registration confirmations and reminders.
Send registration confirmations and reminders so attendees, donors, and volunteers know they’re expected and what’s next.
Arrival instructions and parking info.
Share arrival instructions and parking info in advance so guests feel taken care of before they reach the venue.
Volunteer schedules and assignments.
Text volunteer schedules and assignments from the same event number your supporters already know.
During the event
Stay calm when plans change
Non-profit events involve multiple audiences and tight timelines. Texting gives your team a channel guests already use—especially when the program shifts.
Updated run-of-show and timing changes.
Broadcast run-of-show and timing changes to the right group so attendees and volunteers stay on schedule.
Room changes and wayfinding help.
Send room changes and wayfinding help from your event number so guests can move confidently between spaces.
One-to-one guest support via shared inbox.
Anyone on the team can handle one-to-one guest requests from the shared inbox—without using personal phones.
After the event
Finish strong
After the program, send thank-yous and follow-up messaging, collect feedback with survey links, and share donation reminders and next steps on the same event number your supporters already know.
Testimonials
Don’t take our word for it. Here’s what some of our happy customers are saying about Concierge
“We use Concierge to text with attendees at our incentive trips and offsite events. Concierge helps us communicate beyond what we can do with event apps and the team is super responsive to our requests. I highly recommend Concierge for any corporate event team.”
Brad H
Associate Director, Commercial Services
“We used Concierge to text with guests at our big summer meeting. Being able to schedule text messages in advance saved us a ton of time while on site at the event.”
Mark
Event Production Manager
“Concierge saved us a ton of time communicating the event schedule and logistics and enhanced the event experience for our guests. The Concierge team was on point with support throughout the event so we could stay focused on hosting.”
Max
Event Project Manager
“Concierge is so awesome and easy to use for all events. Being able to pre-schedule messages and separate attendees into different lists is a game changer! Guests love the reminders on location, timing, attire, and all other needed info in a quick text message. Will definitely use Concierge as a tool for all events and group trips moving forward!”
Danielle
Sr. Manager, Events & Hospitality
“Concierge was a huge success and was such a great way to communicate with our different groups on site… It was incredibly effective and we got great feedback on it.”
Naomi
Event Manager
Launch a non-profit texting plan your team can execute.
We’ll help map your touchpoints, build list segments, and set up your event number so you can communicate clearly from day one.
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